Terms of Service

These Terms of Service (“Terms”) govern your use of the MyGarden mobile application and the mygrdn.app website (together, the “Service”), operated by Nikola Dadić, Zagreb, Croatia (“we”, “us”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 16 years old, or the minimum age of digital consent in your country, whichever is higher. If you use the Service on behalf of an organisation, you confirm you are authorised to accept these Terms for it.

2. Your account

Some features require an account. You are responsible for keeping your credentials secure and for activity that happens under your account. Tell us promptly at hello@mygrdn.app if you believe your account has been compromised.

You can delete your account at any time from within the app (Settings → Account → Delete account) or by emailing us. Deleting your account removes your server-side data as described in our Privacy Policy.

3. Subscriptions, trials and billing

MyGarden offers a free tier and a paid subscription, MyGarden Pro, currently priced at €4.99 per month or €39.99 per year. Prices are shown inclusive of VAT where applicable and may vary by country and over time; the price shown at the moment of purchase is the price that applies.

Free trials

Where offered, a free trial (7 days on monthly, 14 days on annual) converts automatically into a paid subscription at the end of the trial period unless you cancel before it ends. Only one trial per person is available.

Auto-renewal and cancellation

Subscriptions renew automatically for the same period until cancelled. You may cancel at any time and keep access until the end of the period you have already paid for. Where you cancel, no partial-period refund is given except where required by law.

• Purchased in the app (Apple App Store or Google Play): billing, renewal, cancellation and refunds are handled by the respective store under its own terms. Manage or cancel the subscription in your store account settings — we cannot cancel or refund a store subscription on your behalf.
• Purchased on mygrdn.app: billing is processed by our payment providers (Stripe and RevenueCat). Manage or cancel from the account area on this website, or by emailing us.

Right of withdrawal (EU/EEA consumers)

For purchases made on mygrdn.app, you have a statutory 14-day right of withdrawal. Because the Service is digital content supplied immediately, by completing your purchase you request immediate performance and acknowledge that you lose the right of withdrawal once the subscription has been fully provided. Contact us at hello@mygrdn.app to exercise this right.

4. Plant-care information is guidance, not a guarantee

MyGarden generates care schedules, diagnoses and answers using automated systems and third-party AI models, working from the information you provide, publicly available horticultural data and weather forecasts. This output can be incomplete, out of date or simply wrong.

Specifically, and importantly:

• Plant and insect identification results are probabilistic. Never eat, handle or medicinally use a plant, mushroom or any other organism on the basis of an identification made by the Service.
• Toxicity and pet-safety information is general reference material only. It is not veterinary or medical advice. If a person or animal may have ingested a plant, contact a doctor, poison-control centre or veterinarian immediately.
• Advice about pesticides, fertilisers and other treatments must be weighed against the product label and local regulations, which take precedence.

You remain responsible for decisions about your plants, your garden and your household.

5. Your content

You keep ownership of the photos, notes and other content you put into the Service (“Your Content”). You grant us a limited, worldwide, royalty-free licence to host, process and transmit Your Content solely in order to operate the Service for you — for example, sending a photo to an identification or diagnosis provider so it can be analysed, or including your plant history as context for an answer.

We do not sell Your Content and we do not use it to train our own or third parties’ models. You warrant that you have the rights to the content you upload.

6. Acceptable use

You agree not to:

• use the Service to break the law, or to grow, identify or process plants whose cultivation is unlawful where you are;
• scrape, bulk-download, resell or systematically extract content from the Service or this website;
• reverse-engineer the app, circumvent usage limits, or access the Service through automated means other than a publicly documented interface;
• upload content that infringes someone’s rights or is unlawful, abusive or malicious.

Fair-use limits apply to AI features to keep the Service affordable for everyone. We may throttle or suspend accounts that materially exceed normal personal use.

7. Our intellectual property

The Service, including its software, design, illustrations, mascot and written care content, is owned by us or our licensors and is protected by copyright and other laws. These Terms grant you a personal, non-exclusive, non-transferable licence to use the Service — nothing more.

8. Third-party services

The Service relies on third parties, including Google (Gemini), Kindwise (plant and insect identification), Open-Meteo (weather), Supabase (hosting and authentication), Stripe and RevenueCat (payments) and PostHog (analytics). Their availability and their own terms affect the Service. We are not responsible for the acts or omissions of these providers beyond what the law requires.

9. Availability and changes

We aim to keep the Service running but do not promise uninterrupted availability. We may add, change or withdraw features. If we make a change that materially reduces a paid feature you rely on, we will give reasonable notice and, where required, a pro-rata refund.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continuing would expose us or other users to risk — with notice where practicable.

11. Disclaimers and limitation of liability

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under mandatory law — including the statutory rights of consumers, which are unaffected by these Terms.

Subject to the above, our total aggregate liability arising out of or in connection with the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) €50. We are not liable for indirect or consequential loss, loss of data, or loss or damage to plants, crops or property arising from reliance on care guidance produced by the Service.

12. Changes to these Terms

We may update these Terms. If a change is material we will notify you in the app or by email before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Croatia, without prejudice to the mandatory consumer-protection rules of the country in which you live. Disputes fall to the competent courts of Croatia; EU consumers may also use the European Commission’s Online Dispute Resolution platform.

14. Contact

Nikola Dadić, Zagreb, Croatia — hello@mygrdn.app